Stop The Leaks

When water is winning, stop the damage

Contain, document, resolve.

Stop The Leaks is the containment-first guide: how to limit damage now and arrange detection and repair in the right order.

Call (604) 269-5325 Email [email protected]

This site focuses on containment first: stopping damage now, then locating and repairing in the right order.

What we investigate

Urgent leak response

First-Hour Water Damage Containment

The first hour decides how much a water event costs. This ordered guide covers safety, isolation, documentation and containment while detection is arr…

Read more Urgent leak response

Urgent Leak Locating

When water is actively running, the priorities are simple: isolate what you can, document what is happening, and get detection on site fast. This page…

Read more

How it works

  1. Describe the symptoms. Call or email with what you see, hear or smell, and when it appears.
  2. On-site investigation. Non-invasive methods narrow the search: acoustic, thermal, moisture, tracer gas or line tracing as needed.
  3. Confirm the source. Every clue is confirmed by a second method before it is reported.
  4. Written report. Findings, evidence, limitations and next steps, formatted for owners, managers and insurers.

See the full process

Greater Vancouver coverage

  • VancouverCity of Vancouver, including Downtown, Kitsilano, Mount Pleasant, Kerrisdale, Dunbar, Hastings-Sunrise and surrounding neighbourhoods.
  • BurnabyMetrotown, Brentwood, Lougheed, Edmonds and SFU/university areas.
  • RichmondCity Centre, Steveston, Terra Nova and surrounding districts.
  • SurreyWhalley, Newton, Fleetwood, Cloverdale, South Surrey and Grandview.
  • White RockWhite Rock and the South Surrey waterfront.
  • New WestminsterDowntown New West, Sapperton, Queensborough and Uptown.
  • CoquitlamBurquitlam, Austin Heights, Westwood Plateau and Town Centre.
  • Port CoquitlamCitadel, Oxford Heights and the downtown core.

All service areas

Common questions

Are you available 24/7?

Availability is confirmed when you call or email. We do not claim guaranteed after-hours dispatch.

What should I do first?

Safety, then isolation, then documentation. The first-hour guide on this site walks through it in order.

Will you handle the repair?

No. We locate and document; licensed trades perform repairs and restoration.

Can you help with the insurance claim?

The report is written and dated for insurers; keep it with your claim file.

All FAQs